We are a home based business and our focus is on service.
If you have a concern or issue please connect us.
Toll Free Phone:
PO Box 1225
Chino Valley, AZ 86323
Below is the return policy which we follow.
For all ready made Therapeutic Gemstone Necklaces:
All our necklaces will be sealed in see through bags.We will accept a return within 7 days after arrival of the package (at your place)in the original sealed (stapled) bag(s).
Necklace must be received back in it's original condition and free of any scents/perfumes, cracked beads, etc.The sealed bags do not protect the necklaces from strong scents nor from cracking the beads if not handled or shipped properly. Once the sealed bag has been opened we do not accept any return.
****Please let us know ASAP if you plan to return
RMA#s are not needed but advance notice is required
Please email us at firstname.lastname@example.org
providing tracking number of return parcel.
PLEASE DO NOT JUST SEND BACK WITHOUT LETTING US KNOW
For energy infused items (either necklaces or tools): No Returns
For Items on special or discounted: No Returns
For Liquids, Purple Plates and other tools including gem therapy rings, ear/eye or sinus therapy tools or healing mats: No Returns.
Shipping fees are not refunded.We also do not offer exchanges